Incident Investigation

Prosafe assist their clients conduct internal investigations of accidents, incidents and near misses in the workplace.

Prosafe uses the latest data gathering and analysis tools during the course of the investigation. The centre piece of the investigation is Incident Cause Analysis Method (ICAM). ICAM is an industrial safety initiative that draws on the work of the eminent organisational psychologist and human error expert Professor James Reason (University of Manchester, UK).

ICAM is a holistic systemic safety investigation analysis method. It aims to identify both local factors and failures within the broader organisation and productive system that contributed to the incident, such as:

  • communication
  • training
  • operating procedures
  • incompatible goals
  • change management
  • organisational culture
  • equipment
Through the analysis of this information, ICAM provides the ability to identify what went wrong and to make recommendations on necessary remedial actions to reduce risk and build error-tolerant defences against future incidents. The ICAM process incorporates best practice Human Factors and Risk Management principles.